IE crashes when try to open document from SharePoint 07

Issue:
DocumentOpenErrorinMoss07

This happens when Office 2003 installed along with SharePoint Designer – a 2007 product.

This problem occurs if the following conditions are true, in the order in which they are presented:
– You install a Microsoft Office 2003 product on the computer.
– You install one or more 2007 Office system programs on the computer.
– You repair or update the installation of an Office 2003 product.

In this scenario, the older version of the Name.dll file becomes the registered version. When the Owssupp.dll file is used, it tries to use functionality that is not available. This condition causes Internet Explorer to crash (stop responding).

Download the hotfix from the URL below to fix the issue.
http://support.microsoft.com/kb/938888

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Diganta Kumar has architected and developed software for more than a decade for a wide range of industries and development platforms and over the years has filled many roles including program manager, founder, developer, architect, team lead, mentor and project manager. Diganta is founder of two online IT businesses. He is a certified AWS Solutions Architect, certified Professional Scrum Master (PSM I), certified Professional Scrum Developer (PSD I) and ITIL Certified. He has presented at Microsoft Tech.Ed, Microsoft AppFest and Ark Group Intranet conference. He attends AWS Seattle Official Events, Seattle AWS Architects-Engineers, and AWS Cloud Commerce user groups. He likes to help, mentor and manage software development teams to improve and produce great software. He currently work as a Senior Technical Program Manager for Amazon Web Services.

Posted in SharePoint

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